Hey glorob, no one is as computer illiterate than I am. When you get to the avatar page, make sure "yes" is clicked to enable avatars. Do you have pictures saved to your computer? If so, then click "browse" & pick the picture you want. I think once you have the picture you need to click "open" or something like that. Then click "update" & that should do it. Under "avatar url" mine also says "remote avatars disabled". I hope this helps. If not, there was a post by Mr. Sweepy earlier in this forum. Good luck!